Neravexo

Information We Collect

When you engage with Neravexo's working capital analysis services, we collect information that helps us provide tailored financial insights. This includes business details you share during consultations, financial data necessary for analysis, and contact information for ongoing communication.

We also gather technical information when you visit our website, such as browser type, device information, and usage patterns. This data helps us improve your experience and ensure our platform works smoothly across different devices.

We never collect more information than necessary for our services. Everything we gather serves a specific purpose in helping you understand your business's financial position.

How We Use Your Information

Your information serves three main purposes at Neravexo. First, we use it to conduct thorough working capital analyses that provide meaningful insights into your business operations. Second, we use contact details to communicate findings, schedule follow-ups, and answer questions about our services.

The third purpose involves improving our analytical methods and service delivery. By understanding how different businesses operate, we can refine our approaches and develop better tools for future clients.

Conducting detailed working capital assessments and financial analysis
Preparing customized reports and recommendations based on your business data
Communicating results, insights, and follow-up recommendations
Scheduling consultations and maintaining ongoing client relationships
Improving our analytical tools and service methodologies
Ensuring compliance with Australian financial regulations and standards

Information Sharing and Disclosure

Neravexo takes a conservative approach to information sharing. We don't sell your data or share it for marketing purposes. However, certain circumstances may require limited disclosure of your information.

Sometimes we work with trusted third-party services to enhance our analysis capabilities. These partners are bound by strict confidentiality agreements and can only access information necessary for their specific role in serving you. Think accounting software integrations or secure data processing services.

Australian law may also require us to disclose information in specific circumstances, such as court orders or regulatory investigations. We'll always notify you if such situations arise, unless legally prohibited from doing so.

Your Rights and Choices

Australian privacy law gives you significant control over your personal information. You can request to see what data we hold about you, ask for corrections if something's wrong, or request deletion of your information in certain circumstances.

Access Your Data

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Correct Information

Ask us to fix any incorrect or outdated information in our records to ensure accuracy of your data.

Data Deletion

Request removal of your personal information, subject to legal and regulatory requirements we must meet.

Restrict Processing

Limit how we use your information while we address concerns or verify data accuracy.

To exercise these rights, contact us using the details below. We'll respond within 30 days and work with you to address your request appropriately.

Data Security and Storage

We protect your information using industry-standard security measures. This includes encrypted data transmission, secure server infrastructure, and limited access controls that ensure only authorized team members can view your information.

Your data is stored on secure servers located in Australia, ensuring it remains within local jurisdiction. We maintain regular backups and have recovery procedures in place to protect against data loss.

We retain your information for as long as necessary to provide services and meet legal obligations. Generally, this means keeping financial analysis data for seven years in compliance with Australian business record requirements, though you can request earlier deletion in many cases.

If you notice any unusual activity in your account or suspect a security issue, contact us immediately. We take all security concerns seriously and investigate promptly.

Cookies and Website Technology

Our website uses cookies to enhance your browsing experience. These small files help us remember your preferences, understand how you navigate our site, and improve functionality for future visits.

We use both essential cookies (needed for basic site function) and analytical cookies (which help us understand user behavior). You can control cookie settings through your browser, though disabling some cookies may affect certain website features.

We don't use cookies for advertising purposes or share cookie data with third parties for marketing. Our focus remains on improving user experience and site performance.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify existing clients via email and post the updated policy on our website.

Minor updates, such as clarifying existing practices or fixing typos, won't trigger notifications but will be reflected in the "last updated" date below.

We encourage you to review this policy occasionally to stay informed about how we protect your privacy. If you have questions about any changes, don't hesitate to reach out to our team.

Privacy Policy